Frequently Asked Questions

Can you customize and personalize orders?

We work with a range of natural raw minerals that can be cut and faceted to your liking. Please drop us an enquiry if you have something in mind.

How do I get a better understanding of the gemstone sizing?

All dimensions are listed on the details section of the product. If there is any additional information / images you require, please do drop us a message.

Can I get my product gift wrapped?

If gift boxes are required please let us know and we can share the options available. Check out our 'Art of Giving' section to drop a personalized message.

Can i track my order online?

We will send you a tracking number after your order has been shipped.

Can I ship my order to an international location?

We provide free international shipping worldwide.

Can I place bulk orders for gemstones?

Extensive support can be provided if there is a requirement of a bulk order for gemstones. Please drop us a message and we will try and find what you would be looking for.

What if my ring is not the right size?

At checkout please drop us a message with your desired ring size. Please note us there are a few restrictions depending on the type of ring you purchase.

How do I choose the perfect jewellery for any occasion?

Don't know what to wear or gift someone for a special occasion? We are there to guide you through your purchase process. Please drop us a message with your specifications and we'll help you make your choice.

Please drop us a message for any other enquiry and we will get back to you.